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September 2016

National Student Survey (NSS) 2016

(4 September 2016)

Last month the Dean announced that there has been an increase of 1.4% in the overall satisfaction rate in the National Student Survey (NSS) for the Faculty of Humanities. This increase returns the satisfaction level for the Faculty to 86%, which is 1% above the University average of 85%. 

Many undergraduate courses across all five Schools performed well above this average, and 24 achieved a satisfaction level of 90% or higher. Some courses saw significant improvement over the past 12 months, thanks to the hard work of teaching and PSS staff across the Faculty. Eight courses achieved increases of 10% and more, including two with increases over 30%, and a further two with increases over 20%. 

The University’s aim is to have a 90% average score across all subjects, taking the institution into the top quartile for the Russell Group. To help achieve this goal, Fiona Smyth, Vice-Dean for Teaching, Learning and Students, will be working with Schools in the coming months to make improvements where needed.

 The NSS results feed into the data provided by Unistats, a website that allows prospective students to find out more about, and compare, courses across the UK. 

Colleagues can find out more about the NSS, and its value to the University, in this edition’s Spotlight on… which features Carol Rowlinson, Head of Teaching and Learning Support Services.